Choose your existing Slido or create a new one.Click the Apps button in the bottom right corner.
You can access Slido directly in your Webex meeting, regardless of whether it’s a scheduled meeting or an ad-hoc meeting using your Personal Meeting Room. Watch the video or continue to the tutorial below: Export your data after the meeting and view analytics.Add a collaborator to help you manage Slido.Start your Webex meeting and open Slido.Import certificate as "Intermediate Certificate Authorities”. From IE open "Internet Option” dialog box and under “Content" click on “Certificates".ģ.
Download certificate to affected PC(s).Ģ. With a valid certificate, this was the action plan to execute:ġ. In this one customer's case, this was the link to download the relevant certificate from VeriSign:
The fix for this customer was to download the certificate manually and install it as Intermediate Certificate on affected PCs. This is typically seen on PCs that don’t have internet access and therefore are unable to receive updated certificates automatically. In that one customer's case, the issue was related to expired/revoked intermediate signing certificate from Verisign (which is used to digitally sign Webex .dll files) Most typically this means there could be a problem with any certificate in the certificate path used to verify the digital signature on the file. It means there is something wrong with the integrity check of a Webex .dll file.
In another customer we worked with on the same symptom you've experienced here, it was identified that there was an issue with error: Error 23 means IDS_SECURITY_TAMPERED. I hope this clarifies it a little bit more. This issue happens on PCs that don’t have internet access and therefore are unable to receive updated certificates automatically. Import this certificate as "Intermediate Certificate Authorities”.
This is not the same cert used for CWMS SSL configuration, but something that IE and Windows normally pull automatically from the internet and update in their trust stores.ĭownload this certificate to the affected PC(s).įrom IE open "Internet Option” dialog box and under “Content" click on “Certificates". However, the issue you were seeing is related to an expired VeriSign SSL intermediate cert on the client's PCs which is being used to validate certificates used to sign WebEx dll files. The bug you referenced is related to CWMS SSL certs.